The quickest way to get your request underway is with your car’s registration number. If you don’t have that at hand, you can use our car look-up system to find your car make and model. You’ll also need to input a few basic personal details – phone number and email – so we can send quotes to you. If you know what work your car needs, simply select the relevant option from the categories. If you need help working out what work your car needs, take a look at our common symptoms section.

You’ll receive up-to 3 quotes directly to your inbox within 24 hours, but usually much sooner than that.

If you receive your 3 quotes and aren’t satisfied with them, you can reject this round and request a second round of quotes.

Once you’ve accepted a quote, we’ll confirm details and exchange contact information. You’ll receive the contact details of the Service Provider you’ve selected and they’ll receive your phone number and email address. From here, the Service Provider will get in touch with you directly to finalise your booking. Payment is made directly with the Service Provider, NOT through CarConex. At completion of the job, you’ll both have the opportunity to review your experience.

CarConex is a free service for customers - we don’t charge you a thing at any point in the process!

Absolutely! We know this is an important element to your decision making process. At the completion of each job, both customers and Service Providers have the opportunity to review their experience. You’ll have the opportunity to check these ratings when you receive your quotes.

You’ll pay the Service Provider directly, NOT through CarConex.

We pride ourselves on the level of quality we deliver, and that goes for our Service Providers too. In order to be listed with CarConex, you’ll need to provide proof of your public liability insurance. It’s to protect you and your customers. If you can’t find your certificate or don’t have one, unfortunately, you can’t sign-up to CarConex as a Service Provider.

Too easy – simply click here to purchase more credits.

No, your pre-purchased credits don’t have an expiry date. They’ll remain active for the duration of your account registration.

Once a customer has accepted your quote, we’ll confirm details and exchange contact information. You’ll receive the phone number and email address of the customer and they’ll receive your contact details. From here, you’ll need to get in touch with the customer directly to finalise the booking. Payment is made directly to you, NOT through CarConex. At completion of the job, you’ll both have the opportunity to review your experience.

Sign-up is free, but you’ll need to pre-purchase credits. These credits are used every time you quote on a job. To find out more, visit our CarConex value page.

Customers will pay your business directly, NOT through CarConex.

Reviews and ratings are a valuable tool for customers when deciding on a Service Provider. At the completion of each job, both customers and Service Providers have the opportunity to review their experience.